Frequently Asked Questions
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1.Where is RPS Medcare
located?
Our company is located in Lodi NJ.
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2. How do I find a
specific product?
You can use the search function on our website, located at the right of our top menu. Search by keywords, brand names, or categories!
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3. How Do I Find the Status of My Order?
You can find the status of your order by visiting our Track Order page.
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4. How Are Your Shipping Rates Calculated?
Shipping rates are calculated based on order weight, destination and order subtotal. You can easily determine shipping costs for your order by adding all of your items to your cart and viewing your shipping rate options on the checkout page.
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5. What forms of payment do you accept?
We accept credit cards, including VISA, MasterCard, and American Express. For bulk orders, we accept wire transfer.
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6. I’m having problems placing an order. What do I do?
If you are having trouble at any stage of the process, we are happy to help! Call us at +1(917) 463-3852 or email us at support@rpsmedcare.com and we will respond in a timely manner.
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7. How do I cancel an order?
You can email us on support@rpsmedcare.com or you can call us @ +1(917) 463-3852.
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8. Where can I confirm the stock of any item?
You can email us on support@rpsmedcare.com or you can call us @ +1(917) 463-3852.
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9. What forms of payment do you accept?
We accept credit cards, including VISA, MasterCard, and American Express. For bulk orders, we accept wire transfer.
